Help Scout

Help Scout is a popular customer support tool that helps you deliver excellent customer service. It includes a shared inbox, knowledge base, and live chat software to help you create the best customer experience. When you sign up, you get access to an entire suite of tools explicitly optimized for customer support. Using this, you can automate daily tasks like conversation sorting and get additional context with customer profiles. It also lets you create a powerful customer knowledge base with Docs. This tool provides various mailboxes to support as many email addresses as needed in order to work collaboratively across teams and manage multiple products or brands from one account. Help Scout comes with pre-built performance dashboards. Create custom reports to zero in on the metrics that matter most to you and your team. You also get access to Help Scout's world-class support team, which is available 24/6 to answer any questions you may have.