Freshworks

Freshworks creates cloud-based software solutions for businesses of all sizes to deliver stellar customer support. Its five products provide customer relationship management (CRM) support for customer service, sales and marketing, as well as software support for IT and HR. Founded by Girish Mathrubootham and Shan Krishnasamy in 2010 in Chennai, the company brings in a range of product suites, including sales CRM software, recruitment tools, and customer-support helpdesk software. According to the users, Freshworks CRM is easy to use, and has an intuitive UI means translating to minimal onboarding time for sales reps.