Glassix

Glassix is a leading AI customer support and messaging platform that helps businesses deliver stellar customer experiences and support. Its innovative features include auto-tagging of conversations, auto-suggested replies powered by the GPT-4 engine, an AI-driven unified inbox, live chat, and a generative AI chatbot builder, among others.

Founded by Guy Shalom in 2015 in Tel Aviv, Israel, Glassix now has offices in Boston, Massachusetts. Initially created as an omnichannel customer communication platform, it has since expanded its offerings with more innovative features and developments. Today, Glassix positions itself as a leading AI tool for both small businesses and enterprises.