Falcon.io

A unified SaaS platform is provided by Falcon.io for social media listening, engagement, publishing, and customer data management. By controlling numerous customer touch points from a single platform, Falcon clients can fully utilise the potential of digital marketing. Among the many international and diverse clients are Carlsberg, Tiger, Columbia University, IWC Watches, Momondo, Coca-Cola, and many others. Utilize industry-leading AI and the world's largest collection of customer feedback to access new trends earlier and make more informed decisions. In one collaborative content calendar, manage channels, teams, procedures, approvals, and campaigns, and guarantee brand alignment and excellent quality. Establish smart, real-time alerts to monitor emerging threats across more than 100 million sources and respond quickly and confidently before issues arise. Relieve yourself of the burden of community administration and customer service. Interact with customers.